Support
Questions? We got you.
உங்கள் சந்தேகங்களுக்கு பதில்
Everything about booking, delivery and payments — in one place.
- 01Drop your dateTell us the event, date and venue on WhatsApp or the Contact page.
- 02Pick your vibeChoose Mini, Cinematic or Signature — or build your own package.
- 03Lock it & chillPay the advance, and we plan the shoot while you plan the party.
FAQ
Frequently asked.
Can't find your answer? Ping us — we reply fast.
How do I book Southern Digitec Studio?
Send us your event date, type and venue on WhatsApp or through the Contact page. We'll confirm availability and share a custom quote, usually within the same day.
Do you cover events outside Madurai?
Yes. We regularly travel across Tamil Nadu and South India for weddings and pre-wedding shoots. Travel and stay are added based on distance.
Do you do both video and photography?
Yes — that's our speciality. We cover traditional video, cinematic films, teasers, reels, and traditional plus candid photography under one team.
When will we get our photos and videos?
Reels and sneak peeks within a few days, edited photos in about 2–3 weeks, and the full film and album in about 4–6 weeks depending on the package.
Can we customise a package?
Of course. Mix and match coverage, crew size, drone, LED wall, live stream and albums to fit your function and budget.
What is the advance / payment policy?
A booking advance blocks your date. The balance is split before the event and on delivery. Full details are shared in your booking confirmation.
Can we visit the studio?
Yes! Drop by our Goripalayam studio to see sample albums and films. Just WhatsApp us first so we're ready for you.
Policies
The fine print, made simple.
Booking advance
Your date is confirmed only after the advance is received.
Date changes
We'll do our best to move your booking if the date is available.
Raw footage
Raw files can be shared on request; bring your own hard drive.
Delivery
Online gallery link, pen drive and printed album as per package.